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Whilst making sure the right insurance is in place is important for SMEs, as a specialist small business insurer, Hiscox understands that business owners want to focus on what they do best – running their business.

So it has created a Business Insurance Decision Tree in the form of an infographic to help steer small business owners through the different types of insurance available to them. The Decision Tree looks at variables such as whether you work from home or in an office, how many employees you have and what type of property you own, suggesting applicable cover which best suits an SME’s needs.

So whether it is office contents insurance for damage to property, employers’ liability for those with employees, professional indemnity insurance when offering advice, or public liability insurance, the Business Insurance Decision Tree can help clarify which insurance is suitable.

Hiscox SME underwriting manager, Deepak Soni, commented: “SMEs are experts in their area, but we don’t expect them to be experts in insurance, that’s what we are here for. No two businesses are the same, so the Business Insurance Decision Tree is a useful tool to help SMEs understand the risks they face and get the right cover in place.”

The Decision Tree is available on the Hiscox website at http://www.hiscox.co.uk/business-insurance/tips-and-information/which-business-insurance-is-right/

Hiscox insures more than 100,000 small businesses in the UK, offering a range of business products, visit now for further information.

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Over half (53 per cent) of British entrepreneurs put their business success down to their own innate talents which cannot be learnt or taught, according to new research* of 500 entrepreneurs. This compares to 13 per cent who believe that learnt skills or education have been the driver in launching their business idea.

A debate on the research findings by small business insurance provider Hiscox, attended by some of the country’s leading entrepreneurs and business experts reached the conclusion that entrepreneurship is more nature than nurture, although did also suggest that some key business skills can be learnt. The discussion also concluded that the current financial climate presents significant opportunities for aspiring entrepreneurs.

Hosted at the Royal Institution by science journalist Vivienne Parry, the Hiscox sponsored ‘nature or nurture’ debate saw Steve Ridgway, CEO of Virgin Atlantic Airways, Max McKeown, business author and strategic adviser, and Daniel T Jones, founder and Chairman of the Lean Enterprise Academy, argue what attributes they believe contribute to entrepreneurial success.

Entrepreneurship as an art

Max McKeown, supporting the nature side of the debate, said that entrepreneurship is an art, something that comes from a set of abilities that cannot be learnt. He also commented that entrepreneurs need innate qualities such as ambition in order to make the leap from having a great idea to actioning it: “Who’s more likely to succeed – someone with high skill and no ambition, or no skill and high ambition? If you’re an entrepreneur, you can hire as many skilled people for your business as you want.”

Hiscox’s research supports that view, with 23 per cent of entrepreneurs questioned stating they were not university educated and just 13 per cent believing business success is down to education or relevant experience. Respondents also listed innate attributes led by an analytical mind (81 per cent), followed by creativity (73 per cent), drive (66 per cent) and good communication skills (63 per cent) as key to business success.

Entrepreneurship as a science

But the research also acknowledged nurture as an influence: 88 per cent of entrepreneurs worked for another company before starting their own business and 30 per cent had studied business and management, showing that gaining competencies and experience within an established company can be an important part of business success. Professor Jones echoed the need for experience when debating for the side of nurture. He argued that entrepreneurs often fail at first, learning from their mistakes, and that some key entrepreneurial traits, for example problem solving, can be taught.

The lively discussion about the nature of entrepreneurship concluded with all panelists agreeing that post-recession is a time ripe for would-be entrepreneurs, citing successful companies Hyatt Hotels and MTV, which were born in similarly challenging economic times.

Professor Jones said that the recent downturn proved the current business model was broken: “Now is the time for entrepreneurs to really flourish”. Steve Ridgway commented that tough economic times always bring out business talent: “Entrepreneurs will go to hell and back if they believe in an idea.” Max McKeown echoed this thought, saying: “Entrepreneurs don’t believe the future is predictable – but they do believe that they can create the future themselves.”

Commenting on the debate, Alan Thomas, SME expert at Hiscox said: “One thing that’s clear is that it’s hard to package the profile of an entrepreneur into a ‘one size fits all’ format. While some people have all the required qualifications on paper, they may lack the innate abilities of a natural born risk taker or vice versa. It’s good to see that despite, or maybe because of, recent economic challenges, the spirit of entrepreneurship remains alive and well in this country.”

Hiscox insures more than 100,000 small businesses in the UK, offering a range of business products including public liability insurance and professional indemnity insurance.

The responsibilities that come with running a business may seem somewhat daunting at the start, but there are a number of insurance policies that can help you protect yourself and your business.

Running your own business may be an exciting and profitable enterprise, but along with the rewards come a number of responsibilities. And no matter how careful you may be, one slip could end up costing you and your company a fortune.

The growth in ‘no win, no fee’ lawyers means that more people are heading for litigation if they have suffered harm, and can put the blame on to a business. As most cases don’t go to court – they are settled by mutual agreement – there are few figures for the numbers of cases but, says the Association of British Insurers, they run into the tens of thousands each year.

Essentially, says Tim Lazenby, managing director of FSB Insurance Services at Towergate Riskline, you need to both legal and asset protection. “You build up your levels of protection as your business grows – there are certain policies you need to start with, but as the money starts to come in, it’s all about transferring the risk [from your business to the insurer].

Asset protection

Every small business will have an asset worth protecting, whether it’s your stock, your computer, or a large factory. The key policies you need to consider are:

Vehicle insurance: If you run vehicles, you have to have insurance, it’s the law. But it’s relatively easy to get yourself covered, and even businesses can spread the cost over a year. Check though that you won’t be charged interest if you want to pay monthly – what may look like the cheapest headline rate can swiftly come up costly if the premium is loaded. If you lease your vehicle, some providers will include insurance as part of the cost of the lease. And if you use it to carry your tools or equipment, make sure you empty them out at the end of each day – unless specified, your policy won’t cover anything left inside overnight.

Buildings insurance: If you own the property, you will definitely be responsible for insuring it, and it’s likely that if you lease premises, you’ll still need to do so – it’s usually a condition of the lease, or any finance secured on the property. The level of cover you need is not the value of the property, it’s the amount that it would cost to rebuild if it was completely destroyed – after all, the land would still be there, and that makes up a significant part of the value.

It’s virtually impossible for a layman to work out the rebuild cost; some insurance companies will work it out for you, or you may need to engage a surveyor to give you the information. But it’s worth getting it right – estimate too low, and you’ll be uninsured; too high and you’ll be paying too much for the premium.

Contents insurance: Whatever you keep within your premises – or anywhere else – should also be protected. While it’s unlikely to be a legal requirement, just think of how you would be able to run your business if you lost the tools you need to carry it out. It can be worthwhile to bundle the buildings and the contents insurance – in addition to any discounts you may get, it also protects you from items slipping through the net – those not covered by either policy. If you run your business from home, check your home insurance policy covers you – many don’t and you may need to look into getting extra cover.

Legal protection

Small business insurance policies can help you in the event of making a claim, but they don’t absolve you of responsibility. “Small businesses have a responsibility to their staff, their customers and their suppliers – if you don’t comply with the rules and regulations, it’s not just a civil claim you could encounter, you could also be liable for criminal charges,” says Malcolm Tarling from the ABI.

Here are the business liability insurance policies SMEs need to consider:

Employers’ Liability Insurance: This is a legal requirement if you have employees, which is defined as someone who is working for you on your premises. It’s there to cover you if any employee claims for an injury or ill-health while working for you. This doesn’t necessarily just mean someone falling off a ladder or slipping on an icy surface; some of the biggest claims have arisen from problems nobody knew about at the time, such as exposure to asbestos or other harmful chemicals. And as a result, the claims can go back decades – because the evidence of harm may take some time to come up, it’s worth keeping a record of who your insurer is for any given period.

“It’s a strict liability cover, that’s for anyone who works under your instruction,” says Lazenby. “You must have it and you must display the policy in the workplace. The minimum cover you are required to have is £5 million, though most policies will automatically offer £19 million.”

Public Liability Insurance: Over £1 billion a year is paid out in public liability insurance claims, and many small businesses go out of business because they are not covered. A public liability insurance policy will protect you from claims from members of the public who visit your premises – so if you have visitors to your place of work, then this is a must. It will also cover you if you cause damage to a third-party property while carrying out your business.

Product Liability Insurance: If you manufacture, repair or adapt any products, then product liability insurance will protect you from any claims related to injury or damage as a result of a fault or flaw in the product. The price of a policy for this varies greatly, depending on the product in question – the greater the risk of the product, or the more damage it could do, the more expensive it will be.

Directors’ and Officers’ Insurance: Just because you run a limited company doesn’t mean that you are immune from any potential claims. “It’s one of the areas that few businessmen know about and the repercussions can be huge,” says Tarling. Company directors and officers must comply with over 200 areas of statutory liability under the various Companies Acts, and can face personal costs if they are found to have acted improperly. This cover provides insurance for those who have inadvertently acted outside the rules and face penalty.

Business Protection

While the recent swine flu outbreak has not – yet – had the disastrous impact on British businesses that some predicted, there are plenty of unforeseen events that could cause businesses to struggle.

There are some estimates that 80 per cent of businesses with no business continuity plan fold in the aftermath of a major disaster. And while this could be something along the lines of a national emergency such as a terrorist attack or health epidemic, it could just as easily be something closer to home, for example the incapacity of a key member of the business. Or it could be something as simple – yet damaging – as a strike leaving you out of contact with your customers.

Putting a plan in place can not only help you arrange procedures for dealing with emergencies; it also provides a step-by-step guide for individuals to follow when they may be finding it difficult to make decisions – giving them a route to follow will help them work through the crisis.

“By developing a simple plan, a business continuity plan, you can protect your business to ensure that no matter what disaster strikes you are prepared and “Business as usual” is the only thing your customers and suppliers see,” says Colin Ive from SME Continuity.

Your first step, according to the Contingency Planning and Disaster Recovery Guide, is to prepare a list of all the potentially serious events that could happen. This doesn’t necessarily mean listing all the disasters that could befall you, but looking at the issues that would affect your business. So instead of listing swine flu, ebola or any other illness, the list would include something along the lines of staff shortages or key person unavailability.

For each potential issue, you need to come up with a process to follow – the key people involved, any suppliers that need to be contacted, a list of contractors who may be able to support you and, vitally, any insurance policies you can claim on.

While business insurance won’t be able to completely prevent any effects of a disaster, it can help to mitigate any costs you may incur. Key Man Insurance can provide a cash injection into a business in the event of the untimely death or incapacity of a specified member of staff. The funds can be used to offset any loss of revenue caused by that person’s absence, or to recruit or train a new person in that position.
If your business is hit hard, and has to stop trading for a short period, Business Interruption insurance can help to tide you over. It’s a short term solution for a few weeks and is there specifically for if you have to stop trading due to factors outside your control – it doesn’t cover a downturn in trading conditions.

If the emergency is a bit closer to home, public liability insurance and employers’ liability insurance will protect you from claims for issues that arise on your premises. We live in a culture of litigation and if an injury or damage could be found to be your responsibility, then expect a hefty bill.

Costs

For all types of cover, the cost of the insurance will depend on the business you are in, and your and your company’s claims experience. For example, an office based business will play less than a firm supplying parts to the airline industry.

Lazenby, who represents a broker, says that independent advice is vital for small businesses. “There are niche products available for specific businesses, which may be difficult to find, and only a specialist will be able to ensure you have exactly the cover you need.

Bad things happen. It’s a fact of life. But with a little preparation, businesses can mitigate some of the impact.

There are some estimates that 80 per cent of businesses with no business continuity plan fold in the aftermath of a major disaster. And while this could be something along the lines of a national emergency such as a terrorist attack or health epidemic, it could just as easily be something closer to home, for example the incapacity of a key member of the business. Or it could be something as simple – yet damaging – as a strike leaving you out of contact with your customers.

Putting a plan in place can not only help you arrange procedures for dealing with emergencies; it also provides a step-by-step guide for individuals to follow when they may be finding it difficult to make decisions – giving them a route to follow will help them work through the crisis.

“By developing a simple plan, a business continuity plan, you can protect your business to ensure that no matter what disaster strikes you are prepared and “Business as usual” is the only thing your customers and suppliers see,” says Colin Ive from SME Continuity.

Your first step, according to the Contingency Planning and Disaster Recovery Guide, is to prepare a list of all the potentially serious events that could happen. This doesn’t necessarily mean listing all the disasters that could befall you, but looking at the issues that would affect your business. So instead of listing swine flu, ebola or any other illness, the list would include something along the lines of staff shortages or key person unavailability.

For each potential issue, you need to come up with a process to follow – the key people involved, any suppliers that need to be contacted, a list of contractors who may be able to support you and, vitally, any insurance policies you can claim on.

While business insurance won’t be able to completely prevent any effects of a disaster, it can help to mitigate any costs you may incur. Key Man Insurance can provide a cash injection into a business in the event of the untimely death or incapacity of a specified member of staff. The funds can be used to offset any loss of revenue caused by that person’s absence, or to recruit or train a new person in that position.
If your business is hit hard, and has to stop trading for a short period, Business Interruption insurance can help to tide you over. It’s a short term solution for a few weeks and is there specifically for if you have to stop trading due to factors outside your control – it doesn’t cover a downturn in trading conditions.

If the emergency is a bit closer to home, public liability insurance and employers’ liability insurance will protect you from claims for issues that arise on your premises. We live in a culture of litigation and if an injury or damage could be found to be your responsibility, then expect a hefty bill.

The Government and its agencies are still paying small businesses late despite making commitments over a year ago to pay within 10 days, the FSB-ICM ‘Voice of Small Business’ Annual Survey report shows.

The report found that local Government is likely to pay one in four invoices late, and central Government and Government agencies make one in three payments late. This is despite putting a Prompt Payment Code in place and central Government promising to pay within 10 days at the start of the recession in 2008.

Small businesses have faced a challenging year, with over half (52 per cent) of those surveyed reporting that profits had fallen in 2009. As the recession took hold all businesses felt the pinch, however it is the small business community which bears the brunt of this practice and are leaned on by big businesses which continue to pay late. The survey shows UK central Government (31 per cent), Government agencies (30 per cent), EU institutions (30 per cent), NHS (29 per cent) and local authorities (25 per cent) all put the pressure on too, despite promises to the contrary. Thirty four per cent of payments from the private sector are late according to the survey.

Frustratingly, many businesses have had to resort to using their own long and short-term finance. The survey shows that 41 per cent dipped into personal savings and 43 per cent used their overdrafts last year. Twenty one per cent used a personal credit card. This may be an indication of self-reliance as they encountered a banking sector which refused to lend.

While large firms have sufficient reserves to cope with late payments, a small business relies on payment within the agreed timescale to ensure it has a steady cash-flow.

The FSB is now urging Government to take the lead in tacking this problem by implementing a ‘Social Clause’ in national and local Government contracts. This relies on the Government stepping up its game, paying swiftly and then giving a guarantee that when the Government pays the lead contractor quickly, this is passed down the supply chain to all sub-contractors – with penalties attached for persistent non-compliance.

John Wright, national chairman of the Federation of Small Businesses, said: “It is shocking that after the Government put the Prompt Payment Code in place so many businesses are still being paid late. The public sector needs to take the lead in more than word alone and set an example that paying late isn’t acceptable, as this problem persists in the private sector.

“Small businesses rely on receiving payments within the timescale agreed to maintain cash-flow to ensure the business can run on a day-to-day basis. This is why the FSB is calling for the introduction of a ‘Social Clause’ in all Government contracts.

“However, this clause must have teeth, and any business found to persistently breach the terms should be fined and be warned they may lose contracts in the future. This will give small businesses confidence and go far to change the poor record of behaviour on this issue.

“Late payment is not a new issue, but it has been a particular problem in the past year and it is more important than ever that this worrying practice is brought to an end.”